Frequently Asked Questions
Q: Will I receive additional hours in order to attend Conference?
A: Yes. Each week you’ll be allocated additional hours for you to focus on Conference.
Q: Are we participating before our store opens?
A: Yes and no, we are confirming the timing now but likely the General Session will start at 10:00 AM (your time) and then you will move to the VTRs on LevelUp. More to come!
Q: My store's internet isn't the best. What are your plans to ensure we can participate?
A: We have worked with IT to identify the stores whose bandwidth won't allow participation for Conference. We will work with those stores individually to ensure they are able to participate.
Q: Can I participate at another store?
A: We are lookin into this further and will address this in a communication closer to the kickoff date of August 26.